JOYAMAZE PRIVACY POLICY

Malaysia

This Privacy Policy governs the manner on what and how JoyAmaze Sdn. Bhd. (hereafter referred to as “JoyAmaze”, "We", "Our" or "Us") collects, uses, maintains and discloses information collected from Users (hereafter referred to as collectively, “Users”, “Customers”, “They” or “Them”) or (each " a User", “a Customer”, “You” or “Your”) of the JoyAmaze main web sites located at joyamaze.com and joyamaze.com.my (hereafter referred to as collectively, the “Sites”). This Privacy Policy applies to the Sites and all products and services offered by JoyAmaze. JoyAmaze view individual privacy of our customer privacy as the utmost important information, thus treats it as confidential information.

Proprietary of Collected Personal Information on JoyAmaze web sites

JoyAmaze is the solitary proprietor of the information collected on the Site(s). We may collect personal identification information from You in a many of ways, including, but not necessarily limited to, when You visit our Site(s), register on the Site(s), details of JoyAmaze product a User like, sign-up to the newsletter, respond to a survey or poll, fill out a form, and in relation with other activities, services, features or resources We created and make available on our Site(s). You may be asked for, appropriately, name, correct email address, mailing address, phone number as information. You do have the freedom to choose to visit our Site(s) anonymously. We will only collect personal identification information from You if You submit such information to Us, consensually. You can always decline to supply personal identification information; unfortunately it may prevent You from engaging in certain Site(s) related activities.

Gathering of non-personal identification information

We may also gather non-personal identification information about Users automatically whenever They interact within our Site(s) and/or with Us. User’s non-personal identification information may include the type of browser, the type of electronic devices and technical information, means of connection to Our Site(s), i.e. the operating system and the Internet service providers’ used and other similar information.

Acceptance of Cookies

Our Sites use "cookies" to enhance User experience. The small size text file will be stored on User's hard drive for record keeping purposes and sometimes to track information about them. A cookie file will help Us to identify a User when You log on to Our Site(s). The cookies will help to make the User’s online buying process at Our site faster and easier than without the cookies. You can choose to set Your web browser to refuse cookies, or to notify You when cookies are being sent. If You do so, please note that certain parts of the Site may only able to perform limited functions. These cookies cannot read any other information unrelated to JoyAmaze stored in User’s electronic device(s). When connected to JoyAmaze Sites, only We have the access to the relevant information provided by Our cookies.

How JoyAmaze Utilize the Collected Information

Collected Users personal information and non-personal identification information is used for the following but not limited to the purposes:

  • To Enhance Customer Service

    • The information You provide helps us to ensure smooth respond to Your customer service requests and support needs more effectively and efficiently.
    • Personalize Your subsequent visits to Our Site(s), making it easier as You no longer have to submit the same information repeatedly.
    • We may use the information that You provided when placing an order just to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

    To improve JoyAmaze web site(s)

    • We may use the information and feedback you provide to improve and enhance our products and services further.

    To send periodic e-mails

    • E-mail is one of the important tools of communication in JoyAmaze. We may use the email address to send You information and updates pertaining to Your purchase such as but not limited to order confirmation. We respond to Your initial e-mailed inquiries, questions, and/or other requests. Our mailing list also is sent via e-mail. If You decide to subscribe to the mailing list, they will receive e-mails that may include JoyAmaze Sdn. Bhd. news, updates, related product or service information, etc. If at any time the You would like to unsubscribe from receiving future e-mails, We include detailed instructions to unsubscribe at the bottom of each email.

    To run a contest, members only specials, survey or other Sites’ features

    • We may e-mail the You abaut JoyAmaze or Site(s) upcoming events, new products information or services and/or send e-mail exclusive events that we think will be of interest to You; based on the previous activities on our Site(s). You can opt-out from receiving the e-mails via Your JoyAmaze account.

Protection of JoyAmaze User Information

We implement the latest and appropriate data collection, storage and processing practices and security measures to ensure all data submitted through Our Site(s) are protected against unauthorized access, alteration, disclosure or destruction of Your personal information; username, password and data stored on our Sites, online or offline.

Disclosing of Users Personal Information with Third Parties

JoyAmaze DO NOT sell, trade, or rent Users personal identification information to others either individual or company. What We may share is non-identifiable collective demographic information.

JoyAmaze employs support services from other companies such as but not limited to payment gateway, shipping services, mailing house and web sites hosts as well as products and services marketing like e-mail vendor. We must give the information to these companies to perform their functions on Our behalf.

JoyAmaze may provide Your personal information to appropriate authorities upon lawful request or when required to comply with laws without consent from Users.

Changes, Modification and Updates to JoyAmaze Privacy Policy

JoyAmaze has the discretion to make changes, modify or update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information We collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Your acceptance of these terms

By using any of both of Our Sites, you signify your acceptance of this policy. If you do not agree to this policy, please cease from using our Site(s) immediately. Your continued use of the Site(s) following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of the Sites, or your dealings with these Sites, please contact us at:

E-mail: info@joyamaze.com

This document was last updated on September 20, 2014